About us

The socialHANDLER team provide innovative software solutionssocialHANDLER is a social media management solution built by Services Direct Internet Ltd. It was born out of our desire to solve the need for franchisor management of franchisees social media publishing channels. However, this issue is not restricted to the franchise industry. Any national brand with a head office to regional area office structure will recognise the benefits of head office led, social media content distribution and management.

Headed up by our dedicated office team, we are always looking for ways to harness changes in technology to deliver online solutions with a focus on innovation and easy-to-use functionality. We work closely with our local coding and development team to provide ground breaking solutions.


Nick Strong

Nick provides Demonstrations and Sales Support for socialHANDLER. With over 15 years experience in the franchise recruitment sector, Nick is highly experienced in the field of Sales Lead handling and the importance of right communications at the right time when dealing with leads.

Nick also provides 1st line support for customers of socialHANDLER.

Joel Caws

Joel heads up the Technical Development for socialHANDLER. With over 15 years of web development experience, Joel oversees the development of the socialHANDLER systems with a focus on keeping ease-of-use at the fore-front.


socialHANDLER is an accredited supplier for the British Franchise Association.

Other Services

leadHANDLER is a sales lead focused CRM solution with built-in Email and Text messaging automation enabling organisations to maintain contact with potential customers during the consideration phase. Launched in 2014, it is now a mature platform with a wide range of tools designed to help you increase your sales lead conversion rate.
Visit leadHANDLER